Terms of Use

بسم الله الرحمن الرحيم - In the Name of Allah, the Most Gracious, the Most Merciful

Welcome to Nawa (نحوى). These Terms of Use ("Terms") constitute a legally binding agreement between you and Nawa Inc. ("Nawa," "we," "us," or "our") governing your use of the Nawa mobile application and related services (collectively, the "Service"). By downloading, accessing, or using Nawa, you agree to be bound by these Terms and our Privacy Policy.

1. About Nawa

Nawa is designed to support Muslims in their daily worship and spiritual growth through:

• Accurate prayer time calculations and notifications
• Digital tasbih with authentic Islamic dhikr (remembrance)
• Complete Quran with verified translations
• Islamic habit tracking and spiritual analytics
• Community features for sharing duas (supplications) and Islamic content
• Jannah (Paradise) visualization based on authentic hadith

2. Islamic Principles & Authenticity

Nawa is built upon Islamic values of authenticity (أصالة), trust (أمانة), and benefit (منفعة). All Islamic content, including Quranic verses, hadith, and prayer times, comes from verified and authentic sources. However, we recommend consulting qualified Islamic scholars for important religious matters, as Nawa is a tool to assist in worship, not a replacement for Islamic education.

3. Eligibility & Account Registration

You must be at least 13 years old to use Nawa. If you are under 18, you represent that you have your parent's or guardian's permission to use the Service. For users under 13, parental consent is required through our verified parental consent process, which includes email verification and additional authentication steps as required by COPPA regulations.

4. User Responsibilities & Acceptable Use

As a user of Nawa, you agree to:

• Use the app in accordance with Islamic principles and values
• Respect the sanctity of Islamic content and teachings
• Maintain the confidentiality and security of your account credentials
• Report any errors in Islamic content for immediate correction
• Share knowledge and benefits with the Muslim community in a respectful manner
• Comply with all applicable laws and regulations
• Not use the Service for any unlawful, harmful, or fraudulent purposes
• Not attempt to interfere with the Service's security or functionality

5. Content Authenticity & Prayer Times Disclaimer

We strive to ensure all Islamic content is authentic and properly sourced from verified Islamic authorities. However:

• Prayer times are calculated using astronomical methods and may vary slightly from local mosque timings
• We recommend consulting your local mosque for the most accurate prayer times, especially for Fajr and Maghrib
• While we verify Islamic content with knowledgeable sources, users should consult qualified Islamic scholars for important religious matters
• The Service is provided "as-is" and we disclaim all warranties regarding accuracy, though we strive for the highest standards

6. Community Guidelines & Moderation

When using community features, you must:

• Share beneficial Islamic knowledge with proper attribution
• Respect differences of opinion within Islamic jurisprudence
• Avoid sharing unverified or controversial Islamic information
• Maintain proper Islamic etiquette (أدب) in all interactions
• Report inappropriate content through our moderation system

We reserve the right to moderate, remove, or restrict access to any content that violates these guidelines or Islamic principles.

7. Subscription Terms & Payments

Nawa offers premium features through subscription plans managed by RevenueCat:

• Subscriptions automatically renew unless cancelled at least 24 hours before the current period ends
• You may manage or cancel your subscription through your App Store or Google Play account settings
• Pricing varies by plan and region; current pricing is displayed before purchase
• Free trial periods, if offered, will be clearly disclosed before signup
• Refunds are handled according to App Store and Google Play policies
• We do not store payment information directly; all transactions are processed by Apple or Google

8. Intellectual Property Rights

The Quran is the word of Allah and belongs to all of humanity. Hadith and Islamic teachings are part of our shared Islamic heritage. However:

• The Nawa app design, features, user interface, and original content are protected by copyright and other intellectual property laws
• You may not copy, modify, distribute, or create derivative works of our proprietary content
• User-generated content remains your property, but you grant us a license to display and share it within the Service

9. Privacy & Data Protection

We handle your personal information with the Islamic principle of trust (أمانة) and in compliance with applicable privacy laws including GDPR, CCPA, and COPPA. Please refer to our Privacy Policy for detailed information about data collection, use, and protection.

10. Cookies & Tracking Technologies

We use the following cookies and tracking technologies to enhance your experience:

• Necessary cookies: Session management and app functionality
• Analytics cookies: Firebase Analytics for app improvement
• Performance cookies: Crash reporting and performance monitoring

You may disable cookies through your device settings, though this may affect app functionality.

11. Limitation of Liability & Disclaimers

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

• THE SERVICE IS PROVIDED "AS-IS" WITHOUT WARRANTIES OF ANY KIND
• WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE
• OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID FOR THE SERVICE IN THE LAST 12 MONTHS
• WE ARE NOT LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES
• SOME JURISDICTIONS DO NOT ALLOW LIMITATION OF LIABILITY, SO THESE LIMITATIONS MAY NOT APPLY TO YOU

12. Data Breach Notification

In the event of a data breach that may affect your personal information, we will:

• Notify affected users within 72 hours of discovering the breach
• Report to relevant supervisory authorities as required by law
• Provide clear information about what data was affected and steps being taken
• Offer guidance on protective measures you can take

13. Modifications to Terms

We may update these Terms to better serve the Muslim community and comply with legal requirements. We will provide at least 30 days' notice of material changes through:

• In-app notifications
• Email to registered users
• Updated "Last Modified" date on this page

Continued use of the Service after changes become effective constitutes acceptance of the new Terms.

14. Dispute Resolution & Governing Law

Any dispute arising out of or relating to these Terms or the Service will be resolved as follows:

• Governing Law: These Terms are governed by the laws of France, without regard to conflict-of-law principles
• Arbitration: Disputes will be resolved by binding arbitration under the rules of the American Arbitration Association
• Class Action Waiver: You and Nawa waive any right to participate in class-action lawsuits or class-wide arbitration
• Jurisdiction: Any disputes not subject to arbitration will be resolved in the courts of France
• 30-Day Notice: Before initiating arbitration, parties must provide 30 days' written notice of the dispute

15. Termination

Either party may terminate this agreement at any time. Upon termination:

• Your access to the Service will be discontinued
• Data will be handled according to our Privacy Policy retention schedules
• Sections relating to intellectual property, liability limitations, and dispute resolution will survive termination

16. Contact Information & Support

For questions, corrections, or support:

• General Support: Use the in-app support feature
• All Inquiries: nawa.app.contact@gmail.com
• Privacy Requests: nawa.app.contact@gmail.com (Subject: Privacy Request)
• Islamic Content Review: nawa.app.contact@gmail.com (Subject: Islamic Content)
• Technical Issues: nawa.app.contact@gmail.com (Subject: Technical Support)
• Mailing Address: Nawa, Noisy-le-Sec 93130, France

May Allah accept our efforts and make Nawa a source of benefit for the Muslim Ummah worldwide. آمين (Ameen)

Privacy Policy

بسم الله الرحمن الرحيم - In the Name of Allah, the Most Gracious, the Most Merciful

At Nawa, we handle your personal information with the Islamic principle of trust (أمانة). This Privacy Policy explains how Nawa Inc. ("we," "us," or "our") collects, uses, protects, and shares your personal information in connection with the Nawa mobile application and related services (the "Service") in accordance with both Islamic values and applicable privacy laws including the EU General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and Children's Online Privacy Protection Act (COPPA).

1. Information We Collect

1.1 Personal Information You Provide

Lawful Basis (GDPR Article 6): Performance of contract and legitimate interests

• Account Information: Email address, username, display name, and profile preferences
• Authentication Data: Password (encrypted), Firebase authentication tokens
• Communication Data: Support requests, feedback, and correspondence with us
• Community Content: Shared duas, comments, and Islamic content you post

1.2 Spiritual & Usage Data

Lawful Basis (GDPR Article 6): Performance of contract and legitimate interests

• Prayer Tracking: Prayer completion times, missed prayers, and prayer streak data
• Habit Data: Islamic habit completion, Quran reading progress, dhikr counts
• App Usage: Features used, session duration, app interaction patterns
• Preferences: Prayer reminder settings, madhab preferences, language settings

1.3 Location Data

Lawful Basis (GDPR Article 6): Consent

• Precise Location: GPS coordinates for accurate prayer times (only with explicit consent)
• Approximate Location: City/region for general prayer time calculations
• Mosque Locations: Nearby mosque data when using our mosque finder feature

1.4 Automatically Collected Data

Lawful Basis (GDPR Article 6): Legitimate interests

• Device Information: Device model, operating system, app version, device ID
• Technical Data: IP address, browser type, time zone, crash logs
• Analytics Data: App performance metrics, feature usage statistics (via Firebase Analytics)

2. How We Use Your Information

We process your personal information for the following purposes, each with its corresponding lawful basis under GDPR Article 6:

2.1 Service Delivery (Performance of Contract)

• Provide accurate prayer times based on your location
• Send prayer reminders and Islamic notifications
• Synchronize your spiritual data across devices
• Process subscription payments through RevenueCat
• Maintain your account and provide customer support

2.2 Service Improvement (Legitimate Interests)

• Analyze app usage to improve features and user experience
• Monitor app performance and fix technical issues
• Develop new Islamic features based on community needs
• Ensure app security and prevent fraud

2.3 Community Features (Consent & Legitimate Interests)

• Enable sharing of duas and beneficial Islamic content
• Facilitate community discussions and spiritual support
• Moderate content to maintain Islamic values and community standards

3. Legal Bases for Data Processing (GDPR Compliance)

Under GDPR Article 6, we process your personal data based on the following lawful bases:

• Performance of Contract (Article 6(1)(b)): Account creation, prayer reminders, subscription management
• Legitimate Interests (Article 6(1)(f)): App analytics, security, fraud prevention, service improvement
• Consent (Article 6(1)(a)): Location data for prayer times, community content sharing, marketing communications
• Legal Obligation (Article 6(1)(c)): Compliance with applicable laws and regulations

4. Data Sharing & Third-Party Services

We do not sell your personal information. We share data only in the following limited circumstances:

4.1 Service Providers

• Firebase (Google): Authentication, analytics, crash reporting, cloud storage
• RevenueCat: Subscription management and payment processing
• Prayer Time Services: Calculation APIs for accurate prayer times
• Cloud Infrastructure: AWS/Google Cloud for secure data storage and processing

4.2 Legal Requirements

• When required by law, court order, or government regulation
• To protect the safety and security of our users and the public
• To investigate and prevent fraudulent or illegal activities

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity, subject to the same privacy protections.

5. International Data Transfers & Safeguards

Your data may be processed in countries outside your region to serve the global Muslim community. We ensure adequate protection through:

• Adequacy Decisions: Transfers to countries with adequate data protection as determined by the European Commission
• Standard Contractual Clauses (SCCs): EU-approved contracts ensuring GDPR-level protection
• Encryption: All data transfers are encrypted in transit and at rest
• Data Minimization: Only necessary data is transferred for specific purposes

6. Your Privacy Rights

6.1 GDPR Rights (EU Residents)

• Access (Article 15): Request a copy of all personal data we hold about you
• Rectification (Article 16): Correct inaccurate or incomplete data
• Erasure (Article 17): Request deletion of your personal data ("right to be forgotten")
• Restriction (Article 18): Limit how we process your data
• Portability (Article 20): Receive your data in a machine-readable format
• Objection (Article 21): Object to processing based on legitimate interests
• Withdraw Consent: Withdraw consent for consent-based processing at any time
• Lodge Complaints: File complaints with your national data protection authority

6.2 CCPA Rights (California Residents)

• Right to Know: What personal information we collect, use, and share
• Right to Delete: Request deletion of your personal information
• Right to Opt-Out: Opt out of the "sale" or "sharing" of personal information
• Right to Non-Discrimination: Equal service regardless of exercising privacy rights
• Right to Correct: Request correction of inaccurate personal information

6.3 How to Exercise Your Rights

To exercise any of these rights, contact us at nawa.app.contact@gmail.com with "Privacy Request" in the subject line. We will respond within:

• GDPR requests: 1 month (extendable to 3 months for complex requests)
• CCPA requests: 45 days (extendable to 90 days)
• Identity verification: May be required for security purposes

7. Children's Privacy (COPPA Compliance)

Nawa supports Islamic education for all ages. For children under 13:

7.1 Parental Consent Process

• Age Screening: Users must provide their birth date during registration
• Verification Method: Parental consent obtained through email verification plus phone confirmation
• Consent Documentation: We maintain records of parental consent as required by COPPA
• Account Creation: Child accounts require verified parental permission before activation

7.2 Enhanced Protections for Children

• Limited Data Collection: Only information necessary for Islamic education and app functionality
• No Behavioral Advertising: Children's data is never used for advertising purposes
• Enhanced Moderation: Community features have additional oversight for child safety
• Parental Access: Parents can review, modify, or delete their child's information at any time

7.3 Parental Rights

Parents of children under 13 have the right to:

• Review their child's personal information
• Request deletion of their child's account and data
• Refuse further collection of their child's information
• Receive notifications about our data practices

8. Data Security Measures

We implement comprehensive security measures following the Islamic principle of trust (أمانة):

8.1 Technical Safeguards

• Encryption: AES-256 encryption for data at rest, TLS 1.3 for data in transit
• Access Controls: Multi-factor authentication and role-based access for staff
• Regular Audits: Quarterly security assessments and penetration testing
• Secure Infrastructure: SOC 2 certified cloud providers with 99.9% uptime

8.2 Organizational Safeguards

• Staff Training: Regular privacy and security training for all employees
• Data Minimization: We collect only what's necessary for app functionality
• Incident Response: 24/7 monitoring and documented breach response procedures
• Vendor Oversight: All third-party providers undergo security assessments

9. Data Retention & Deletion

We retain your data according to the following schedules:

9.1 Active Accounts

• Account Data: Retained while your account is active
• Spiritual Progress: Retained for continuity of your Islamic journey
• Community Content: Beneficial duas and content may be preserved for the Ummah
• Analytics Data: Aggregated and anonymized after 26 months

9.2 Inactive Accounts

• Account Recovery: Data retained for 3 years after last login
• Legal Compliance: Some data may be retained longer as required by law
• Backup Systems: Data in backups deleted according to our backup retention policy

9.3 Deletion Process

When you request account deletion:

• Personal data is deleted within 30 days of verification
• Some anonymized data may remain for service improvement
• Community contributions may be anonymized rather than deleted to preserve Islamic knowledge
• Legal requirements may necessitate retaining certain data

10. Data Breach Notification Procedures

In the event of a data breach affecting your personal information:

10.1 GDPR Compliance (EU Residents)

• Supervisory Authority: Notification within 72 hours of discovery
• User Notification: Direct notification within 72 hours if high risk to rights and freedoms
• Documentation: Detailed breach records maintained as required

10.2 CCPA Compliance (California Residents)

• Disclosure: Notification of unauthorized access to unencrypted personal information
• Timeline: Notification as soon as reasonably possible
• Content: Information about affected data and protective measures

10.3 Communication Methods

• In-app notifications for immediate alerts
• Email notifications to all affected users
• Website updates with detailed information
• Guidance on protective measures users can take

11. Cookies & Tracking Technologies

We use the following cookies and tracking technologies:

11.1 Types of Cookies

• Necessary Cookies: Essential for app functionality, session management, and security
• Analytics Cookies: Firebase Analytics for understanding app usage and improving features
• Performance Cookies: Crash reporting and performance monitoring to ensure app stability
• Preference Cookies: Remember your settings and preferences across sessions

11.2 Cookie Management

• Consent: We obtain consent for non-essential cookies
• Control: You can disable cookies through your device settings
• Impact: Disabling cookies may affect app functionality
• Duration: Cookies expire according to their specific purposes

12. Updates to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or applicable laws. We will:

• Provide Notice: At least 30 days' advance notice for material changes
• Notification Methods: In-app notifications, email, and updated "Last Modified" date
• Continued Use: Continued use after changes indicates acceptance
• Withdrawal Right: You may delete your account if you disagree with changes

13. Supervisory Authorities & Complaints

You have the right to lodge complaints about our data processing activities:

13.1 EU Residents

• Lead Supervisory Authority: Commission Nationale de l'Informatique et des Libertés (CNIL), France
• Local Authority: You may also contact your national data protection authority
• Contact Information: Available on each authority's official website

13.2 US Residents

• California: California Privacy Protection Agency (privacy.ca.gov)
• Federal: Federal Trade Commission (consumer.ftc.gov)
• COPPA: FTC's COPPA enforcement for children's privacy issues

14. Contact Information & Data Protection Officer

For all privacy-related inquiries:

• Data Protection Officer: Nawa Privacy Team
• All Privacy Inquiries: nawa.app.contact@gmail.com (Subject: Privacy)
• COPPA Inquiries: nawa.app.contact@gmail.com (Subject: Children's Privacy)
• CCPA Requests: nawa.app.contact@gmail.com (Subject: CCPA Request)
• GDPR Requests: nawa.app.contact@gmail.com (Subject: GDPR Request)
• EU Representative: For EU data protection matters, contact nawa.app.contact@gmail.com (Subject: EU Data Protection)
• Mailing Address: Nawa, Noisy-le-Sec 93130, France

بارك الله فيكم - May Allah bless you for choosing Nawa as your spiritual companion.

This Privacy Policy demonstrates our commitment to transparency and compliance with GDPR, CCPA, COPPA, and other applicable privacy laws while maintaining the Islamic principles that guide our service.